Frequently Asked Questions
Everything you need to know about shopping with ICON fashion.
What is the standard shipping time for ICON orders?
We offer standard shipping which typically takes 3-5 business days for domestic orders. International shipping times vary by location but generally take between 7-14 business days.
How do I return an item that doesn't fit?
We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.
Are your products ethically sourced?
At ICON, we prioritize sustainability and ethical labor practices. We partner only with manufacturers who adhere to fair wage standards and environmentally conscious production methods.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Buy Now, Pay Later options through Klarna and Afterpay.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our carrier's website to monitor your delivery in real-time.
Does ICON offer a size guide?
Yes, every product page features a detailed 'Size & Fit' guide. We provide specific measurements for each garment to help you find your perfect fit the first time.